Estate agency says vendors can choose what to pay, even if it's nothing
Thursday, October 15, 2015
North London estate agency Anthony Pepe has introduced what it calls a Zero to Hero fees policy, allowing vendors to choose what to pay - including paying nothing.
They can pay 0.0 per cent up to 2.0 per cent, depending on their view of the service they receive. Previously the agency had a policy of paying at least 1.0 per cent - the firm says the average fee for the company under that arrangement had been 1.7 per cent.
“It’s obviously a bit of a risk in terms of offering anywhere from 0.0 per cent but we are confident that we provide a first-class service. Many clients actually chose to pay over and above 1.0 per cent with our ‘pay what you want’ initiative. We also believe that giving more control back to the customers really sets us apart from other estate agents” says Charlie Perdios, director at Anthony Pepe.
A vendor put forward for publicity purposes by the agency - apparently the first to take up the previous ‘pay what you want’ offer - paid 1.25 per cent.
Anthony Pepe has recently opened its third north London office in Highbury.
We were really impressed by Kremer Signs and how quickly they could get our boards printed and delivered to our board movement providers. All the staff that we dealt with are extremely friendly. I worked closely with Ryan Little and Sam Collins - both very helpful and quick at responding. Thank you for your help - we are super happy with our boards from Kremer Signs.
Georgie Lower
Great customer service
The process of ordering boards for my company New Door Real Estate was so easy from the get go with Kremer Signs! I was kept informed every step of the way by Nick and Ryan and I really couldn't fault them. Great customer service and the quality of the boards is brilliant. We're really happy with them!
Danielle Murray
Delivered in great time
Just wanted to say a big thank you to Kremer Signs (especially Ryan Little) for getting me set up with my dream for sale signs. As a very new independent estate agent, I was reassured with the great customer service and the fact I was looked after from start to finish. Really happy with the finished product which was delivered in great time too. Thanks again, I will be back for more (hopefully soon)!
Holly Price
Great job on our first ever boards
Kremer did a great job on our first ever boards to be produced, so many comments already on how they stand our from the crowd. effortless process, special shout out to Ryan who always kept in contact and helped through out the process. Many Thanks
Daniel Dobson
Huge thank you to Kremer Signs!
Huge thank you to Kremer Signs! Ryan Little has been very responsive and helpful from start to finish. Boards arrived on time and have been a much better quality than our previous boards. This along with the excellent customer service is a win win!!! We hope to continue to work with Ryan and the team going forward. Thank you!
